We pack and ship every Lumé order with care.
Once your order is placed, please allow 1–2 business days for processing.
Netherlands Shipping
• Standard delivery: 1–3 business days
• Free shipping on orders over €100
EU Shipping
• Standard delivery: 3–7 business days
• Tracked shipping
International Shipping
• We ship everywhere!
You’ll receive a tracking link as soon as your order ships.
If you have any questions, feel free to reach out — we’re always here to help.
SHIPPING
If you’re not completely happy with your order, you can return items within 14 days of receiving them free of charge by emailing us at hello@lumepilates.nl. Please ensure items are in their original condition.
Return costs:
Returns are free on your first order.
After that, return shipping costs apply.Once we receive and inspect your return, we’ll refund the price of the product.